Office Closing for Christmas and New Year's Day
Our office will be closed December 23rd through January 2nd for Christmas and New Year's Day. Please submit a ticket for any support requests and we will respond upon return on January 3rd. Thanks!
If you do have an emergency over the holiday, please submit a ticket and mark it as emergency.
Ticket Priority
Priority
| Initial Response
| Rush Fee Applicable
|
Low or Medium
| Within 1 Business Day
| No
|
High
| Within 4 Business Hours
| Yes
|
Emergency
| Within 1.5 Business Hours
| Yes
|
Rush Fee applies to any service hours incurred within the first 2 business days, subject to availability.
If you need service within the first 2 business days, the ticket must be submitted as high or emergency priority.
Contact Us
Office Hours: Monday - Friday | 9:00am CST to 4:00pm CST
816-912-0999