Igniting Business

Office Closing for Christmas and New Year's Day

Our office will be closed December 23rd through January 1st for Christmas and New Year's Day.  Please submit a ticket for any support requests and we will respond upon return on January 2nd. Thanks!

If you do have an emergency over the holiday, please submit a ticket and mark it as emergency.

    Ticket Priority

    Priority
    Initial Response
    Rush Fee Applicable
    Low or Medium
    Within 1 Business Day
    No
    High
    Within 4 Business Hours
    Yes
    Emergency
    Within 1.5 Business Hours
    Yes
    Rush Fee applies to any service hours incurred within the first 2 business days, subject to availability. 

    If you need service within the first 2 business days, the ticket must be submitted as high or emergency priority. 




      Contact Us

      Office Hours: Monday - Friday | 9:00am CST to 4:00pm CST
      816-912-0999